Refund & Cancellation Policy

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WillCraft – Refund & Cancellation Policy

Effective Date: 1-September-2025

At WillCraft, we provide an online platform for Will creation, legal consultation, and secure document storage. Since our services involve customized, user-generated legal documents and professional consultation, refunds or cancellations are not available once the process has started.

1. No Refunds

  • Payments made for WillCraft services are final and non-refundable.
  • As our services involve the creation of personalized legal documents and access to consultation, we cannot offer refunds after payment.

2. No Cancellations

  • Once a Will creation process has been initiated or legal consultation has been scheduled, the order cannot be canceled.
  • Users are encouraged to carefully review their information before submitting it.

3. Exceptional Circumstances

In rare cases of technical errors or duplicate charges, we may consider a resolution such as:

  • Adjusting the payment.
  • Issuing service credits.

Users must contact us within 7 days of the payment date for such cases.

4. Contact

If you have questions regarding our Refund & Cancellation Policy, please contact us:

Email: support@willcraft.co.in