1. Introduction
WillCraft ("we," "our," or "us") is committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you use
our online Will creation, legal consultation, and document vault services.
2. Information We Collect
2.1 Personal Information
- Identity Information: Full name, date of birth, age, gender, nationality
- Contact Information: Address, phone number, email address
- Identity Documents: Aadhar card, PAN card, passport, driver’s license
- Photographs: Profile and identity verification photos
2.2 Aadhar Authentication Data
- Aadhar number and verification status
- Biometric authentication data (securely processed, not stored)
- OTP verification records
2.3 Financial and Asset Information
- Real Estate, Bank Accounts, Investments, Personal Assets, Digital Assets
2.4 Liability Information
- Outstanding loans, credit card debts, guarantees, and liabilities
2.5 Beneficiary and Relationship Data
- Beneficiaries, nominees, witnesses, guardians, legal representatives
2.6 Charitable Information
- Charity names, registration details, and donation preferences
2.7 Technical Information
- IP address, browser, device info, login timestamps, activity logs
3. How We Use Your Information
- Will Creation, Legal Consultation, Document Vault storage
- Identity Verification and Service Communication
- Compliance with Indian succession laws and legal obligations
- Service improvement, analytics, and platform security
4. Important Disclaimers Regarding Your Data
- User Input Responsibility: You are responsible for the accuracy of all data you provide.
- Religious Succession Laws: You must ensure compliance with your religious inheritance laws.
- NRI Data: We recommend embassy registration for NRI Wills.
5. Data Security Measures
- 256-bit AES Encryption, SSL/TLS, Two-Factor Authentication
- Regular security audits and Google Cloud Infrastructure
Despite strong security, we cannot guarantee absolute protection from sophisticated cyber attacks or system vulnerabilities.
6. Data Sharing and Disclosure
- Shared only for legal compliance, estate execution, or service operation
- No marketing use of personal information
7. Data Retention
- Retained while account is active or as legally required
- Will documents stored permanently for beneficiaries
8. Your Rights and Choices
- Right to access, correct, or delete your data
- Right to control privacy settings and communications
9. Cookies and Tracking
Cookies are used for secure sessions, preferences, analytics, and improved UX.
You may adjust your browser settings to disable them.
10. Third-Party Services
- Aadhar, payment gateways, cloud providers, legal databases
- Each has independent privacy policies you should review
11. Children’s Privacy
Services not intended for users under 18; data from minors is not knowingly collected.
12. International Data Transfers
Data may be transferred internationally with legal safeguards.
13. Privacy Policy Updates
We may periodically update this policy; continued use means acceptance of changes.
14. Contact Information
- Email: support@willcraft.com
- Phone: +91 77220 97902
- Address: WillCraft, c/o Imperial Money Pvt. Ltd., Royal Vista, 302, Opp. Dhantoli Garden Main Gate, Dhantoli, Nagpur, Maharashtra 440012.
- Data Protection Officer: Deep Gajbe
15. Legal Basis for Processing
- Consent
- Contract
- Legal Obligation
- Legitimate Interest
16. Governing Law and Dispute Resolution
Governed by the laws of India. Disputes under Nagpur jurisdiction.
Users agree to good-faith negotiation before legal action.
17. User Consent and Acknowledgment
By using WillCraft, you consent to this policy and acknowledge inherent digital risks.
18. User Responsibilities
- Provide accurate and current data
- Update records promptly
- Maintain confidentiality of login details
- Inform beneficiaries/nominees about platform use
19. Data Breach Notification
In case of a data breach, users will be notified per applicable laws.
WillCraft is not liable for breaches caused by sophisticated cyber attacks.
20. Third-Party Links and Services
We may integrate with external services (payment gateways, databases, cloud systems).
WillCraft is not responsible for their privacy practices.
21. Force Majeure
WillCraft is not liable for performance failures due to uncontrollable events like
natural disasters, cyber attacks, or regulatory actions.
22. Entire Agreement & No Waiver
This Privacy Policy, with the Terms of Use and Disclaimer, forms the complete agreement.
Non-enforcement of a clause does not waive our rights.
By using WillCraft services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
